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Information Governance (IG) is the way we handle all of our information, in particular the personal and sensitive data relating to patients, other service users and employees.

This eLearning package relates directly to Virgin Care colleagues.

Aim(s):                                                          £75 +VAT

This 3 hour course is designed to enable participants to develop or update their skills in resuscitation and basic life support and to equip them with the knowledge and confidence to deal with life threatening emergencies in and around the workplace. It includes both adult and paediatric resuscitation as well as dealing with people suffering from anaphylactic

 Learning outcomes:

 The session includes:

  • Training in the care of collapsed patients, both conscious and unconscious.
  • The ‘chain of survival’ and the principles of initial assessment.
  • Training in the recognition and care of respiratory arrests and cardiac arrests.
  • Instruction in recovery positions and airway management.
  • Dealing with choking episodes.

Being able to recognise and appropriately manage a casualty suffering from anaphylactic shock

Aim(s):                                                          £75 +VAT

To recognise and be able to provide basic life support and automated external defibrillation to a casualty collapsed with a cardiac arrest.

 Learning outcomes:

 At the end of this training session the candidate must be able to:

  • Recognise a patient in cardiac arrest
  • Demonstrate effective basic life support skills
  • Safely attach and operate an automated external defibrillator
  • Identify and discuss the safety issues surrounding defibrillation
  • Demonstrate a clear understanding of the importance of routine maintenance of equipment and record keeping
  • Understand the importance of recording and reporting any cardiac
  • Be able to give a definition of anaphylaxis and demonstrate correct management of a casualty suffering from anaphylaxis

Aim(s):                                                          £45 +VAT

This course aims to enable staff to increase their skills in dealing with potentially violent situations and to give them a greater understanding of proper procedures. This course is designed as part of the strategy on dealing with violence against staff in the workplace, and to support all staff dealing with the public who may need to deal with potentially violent situations.

 Learning outcomes:

 By the end of the course delegates will be able to:

  • Describe common causes of conflict
  • Describe two forms of communication, i.e. verbal and non-verbal
  • Give examples of communication breakdown
  • Explain three examples of communication models that can assist in conflict resolution
  • Describe patterns of behaviour encountered during different interactions
  • Explain the different warning and danger signs
  • Give examples of impact factors
  • Describe the use of distance when dealing with conflict
  • Explain the use of reasonable force as it applies to conflict resolution
  • Describe the different methods of dealing with possible conflict situations
  • Explain the appropriate reporting procedure

Aim(s):                                                          £45 +VAT

This awareness course will explain the dynamics of Domestic Abuse and the impact on those who experience it. Colleagues will be able to explore how Domestic Abuse affects behaviours and choices for those in abusive relationships.

Learning Outcomes

  • Working from within the definition of Domestic Abuse, look at the signs and symptoms of abuse, and explore how and why 'victims' find it difficult to leave an abusive relationship
  • Explore the myths and realities surrounding Domestic Abuse and examine the early warning signs in relationships
  • To be able to recognise some of the traits and the psychology of perpetrators of Domestic Abuse
  • Know how to support someone who may disclose to you and signposting to other agencies

Aim(s):                                                        £4.95 +VAT

This Equality and Diversity e-learning course has been designed to explore the Equality Act 2010 and the protected characteristics within the context of a care and support setting. Promote equality and celebrate diversity in your organisation by applying the principles in this online training course.

Learning Outcomes:

Aim(s):                                                          £45 +VAT

To raise awareness of the duties of employees and the legislation, what to do in the event of fire, emergency contact, raising the alarm, evacuation principles, fire extinguisher awareness, arson, community staff safety from fire and use of cars. Finally a section is also given on home fire safety.

Learning outcomes:

By the end of this course, delegates will have knowledge of:

  • An overview of the management of fire safety
  • The nature and causes of fire
  • Fire safety legislation
  • Staff evacuation principles
  • The location of extinguishers and escape routes
  • Fire extinguishers awareness
  • Passive and active fire precautions
  • Community staff safety from fires and use of cars
  • Home fire safety

Aim(s):                                                        £4.95 +VAT

To raise awareness of the duties of employees and the legislation, what to do in the event of fire, emergency contact, raising the alarm, evacuation principles, fire extinguisher awareness, arson, community staff safety from fire and use of cars. Finally a section is also given on home fire safety.

Learning outcomes:

By the end of this course, delegates will have knowledge of:

  • An overview of the management of fire safety
  • The nature and causes of fire
  • Fire safety legislation
  • Staff evacuation principles
  • The location of extinguishers and escape routes
  • Fire extinguishers awareness
  • Passive and active fire precautions
  • Community staff safety from fires and use of cars
  • Home fire safety

                                                                     £55 +VAT

This course is suitable for colleagues who support service users to prepare food, such as rehab workers, re-ablement teams, day services, carers etc.

Aim(s):                                                      

This course has been developed to consider the more specific challenges that carers will face in community settings that are not governed by food safety legislation and will not have the equipment
or facilities available.

Learning Outcomes:

  • To provide learners with key skills essential to handling food safely within a community setting
  • To identify which control measures are ‘safety critical’ and which measures can be left to ‘informed choice’
  • What action to take when supporting a service user who wishes to make an unsafe decision relating to food safety

                                                                    £4.95 +VAT

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