Our trainers/tutors have all had first-hand experience in frontline care and most still hold clinical roles within clinical services, they are all qualified at level 3 teaching and above. Their breadth of experience and knowledge is supported by continuing CPD in their subject matter areas with regular forums, shared learning and networking events regularly attended.
Jacqui Smart - Director of the team and specialises in coaching for leaders
Qualified as an Occupational Therapist and with 20 years of clinical operational management at a senior level in the NHS. I am a qualified coach and also hold an MBA along with other leadership qualifications. Within my role at The Learning Enterprise I am actively involved with developing the business, creating the training programme for our colleagues working with our partners and supporting education and training team.
Tracy Harman - Head of Clinical Education
Awarded the Queens Nurse title this year I believe great education through inspired training is key when delivering high standards of patient care.
As Head of Clinical Education I oversee all clinical education, including pre and post registration students, commissioned and non-commissioned students as well as new colleagues joining the Virgin Care family. I have worked in the community most of my professional life first as a Community Nurse then as a District Nurse, Practice Teacher and Clinical Lead. I am passionate about practice development and the standard of care that can be achieved through training and development. I have been fortunate enough to have developed and delivered an in house leadership programme for Band 6/7 District Nurses which won the RCNi Leadership Award 2016.
Lyn Conway – Specialises in Wound Care, Pressure Ulcer, Venepuncture, IV Therapy
An experienced nurse in a variety of acute and community settings. I have an established history of supporting unregistered staff, registered staff and undergraduate learners in teaching and assessing clinical skill required for services. Working with specialist nurses to provide training in managing medical conditions in children in schools in Surrey and Devon.
Suzie Ingram – Specialises Minor Injuries, IV Therapy, Venepuncture, Telephone Triage, Cannulation
I’m a qualified nurse RGN, and SEN. I am an emergency nurse practitioner and an independent and supplementary nurse prescriber; I work one day a week in the clinical setting at a minor injury unit. I have worked for the past ten years as a clinical trainer. During this period I have gained my PTLL’s, Certificate of Education and a BA Hons in Educational studies. Within my role at learning enterprise I am actively involved with writing courses and delivering clinical training to both the adult and paediatric services. I love my role as it enables me to create educational packages that promote current best practice as well as being fun.
Mary Kelly - Hydration Nutrition & MUST
I am a health care professional with over 20 years’ experience as a clinician, manager and educationalist. I am a registered nurse, registered nurse teacher and registered dietitian. I have worked as a lecturer in Higher education for over 10 years. As a clinician I have covered most areas of dietetics in particular the fields of gastroenterology, diabetes and nutrition support. My experience in education and supporting learners in practice has developed into a passion for assisting others to develop their knowledge and skills. This experience has culminated in my current role as learning environment lead. I enjoy seeing student’s levels of confidence increase and knowing that they will make a difference as excellent health care professionals and mentors.
Tina Martin – Vocational Skills in: Health & Social Care, Customer Service, Business Admin
I am the Lead Assessor for TLE; I have a sound knowledge of the QCF framework and National Occupational Standards. I support staff to undertake Health & Social Care, Business Administration and TAQA (Assessor award) all QCF Diploma qualifications at Level 2 and Level 3.
Roger Malpass – Basic Life Support
I am a former NHS Paramedic with 17 years operational experience. Based in Buckinghamshire I hold the responsibility of delivering Basic Life Support (BLS) and Automated External Deliberation (AED) and Anaphylaxis training, alongside Conflict Resolution and Prevent Wrap training on a face to face basis across the country including the Prison Healthcare Service. I also deliver Prevent Wrap training via webinar to a national audience.
Phil Hyland - Basic Life Support
I have 26 years’ experience in the delivery, design and management of competency based vocational training and education within the NHS ambulance service and lately, the private sector. At the end of my NHS ambulance career I was responsible for managing the provision of training and education for 3,000 staff linking into Higher and Further Educational training programmes. I now teach Basic Life Support (BLS) and Automated External Deliberation (AED). I believe strongly that refresher training should enhance each person’s knowledge, be interesting and enjoyable!
Chris Warland - Fire Safety Trainer
I served as a Fireman for 30 years with the Surrey Fire and Rescue Service before moving in to a training position My main role now as a trainer within The Learning Enterprise is to deliver Fire Awareness, Fire warden training as well as fire evacuation procedures and drills and Prevent Wrap 3. During my time here I have also completed my PTLL’s certificate.
Sara Stanton - Clinical Apprenticeships Development
I have over 30 years nursing experience in primary and first contact care. I have worked as a nurse, professional development lead and operations manager for GP practices, independent providers and clinical commissioning groups. I now split my time working in The Learning Enterprise focussing on developing clinical apprenticeship programmes for Virgin Care, teaching and assessing clinical skills, and keeping up my registration working as a Nurse Practitioner and Practice Nurse in Reading Walk-in Health Centre.
Ann Pheasant – Health & Social Care Diploma
Having had a background in nursing and experience in clinical, managerial and education settings has enabled me to follow my passion around supporting staff delivering face to face training in schools around supporting children with medical conditions.
Aumir Masud - Clinical CPD Contracts, Student Placements and Clinical Skills Training
As an active paramedic for over 28 years, I have been fortunate enough to have worked in many integrated services across the South of England. This has enabled me to gain invaluable experience across many primary and secondary settings and given me the opportunity to learn from a variety of different specialists. My operational career led me into education back in 2000 where I was lucky enough to have landed a job as a resuscitation officer in a large acute teaching hospital in London. I now manage the clinical CPD contracts, student placements and clinical skills training by working closely with the local Health Education Institutes and Health Education England South West. I am a member of the wider learning enterprise team in Bath & North East Somerset working closely with local services to provide a training provision that is valued and relevant for our services.
Maggie Hall - Safeguarding, DOLS and MCA Training
I have worked in both Health and Social Care for a total of 46 years! Whilst still on the register with the NMC my work has been predominately within Social Care with a significant period spent working within the Voluntary Sector for two large charities supporting people with physical and learning disabilities. During this period I established one of the first and most successful Domiciliary Care Services in the South West and managed a significant number of residential care services. I have been very fortunate to work within specialist areas of personal interest: Contracting and Commissioning departments and strategic adult safeguarding for Bath & North East Somerset and Wiltshire Local Authorities. I hold a PGD in Leadership and Organisation in Public Service. Passionate about training I have recently moved into a role leading in delivering Safeguarding, DOLS and MCA training by face to face and ELearning.
Ann Broooks - Vocational Qualifications
I have worked in Social Services for over 30 years initially supporting service users directly I moved to the training team 20 years ago I have been involved in vocational qualifications and managed the Assessment Centre with responsibility for the processes and the quality of the Centre’s work as well as supporting assessors and learners to complete qualifications. Having taught literacy skills at college, and interested in supporting people to achieve my responsibilities include supporting the apprenticeship programme, developing the foundation management programme and the care certificate.
Valerie Holdich - Manager for Newborn Hearing Screening
I have 38 years’ experience of Health visiting with 34 years of clinical operational management at a senior level in the NHS. I am currently a Newborn Hearing screening manager covering a large hospital site with four acute hospitals. My other roles comprise of being a national consultant for the Quality Assurance programme as well as a national Observed Clinical Structured Examiner(OSCE). I hold the Mary Seacole leadership qualifications at masters level. Within my role at The Learning Enterprise I am actively involved with developing the Health screening Diploma business, solely responsible for running the hearing screening component alongside working with our colleagues and partners in education, health and education.